Effective Date: November 13, 2024

GBL Cleaning Solutions (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit our website, gblcleaningsolutions.com. By using our website, you consent to the practices described in this policy.

1. Data Collection

We collect various types of information to provide and improve our services. The information collected may include:

1.1 Information You Provide Directly

  • Contact Information: When you contact us or make a purchase, we may collect personal information such as your name, email address, phone number, and mailing address.
  • Payment Information: To process payments, we may collect payment card details and billing information. Payment processing is securely handled by a third-party provider.

1.2 Information Collected Automatically

  • Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, operating system, and unique device identifiers.
  • Usage Data: We track activity on our website, including pages visited, links clicked, time spent on pages, and other similar data to understand how users engage with our site.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, understand usage patterns, and deliver relevant advertisements. You may choose to accept or decline cookies via your browser settings.

2. Data Usage

We use the information collected to:

  • Provide and Improve Services: Process transactions, respond to inquiries, and improve our products and services.
  • Communicate with You: Send order confirmations, customer support messages, and updates about our products or services.
  • Marketing and Advertising: Send you marketing materials and personalized advertisements if you have opted in. You may opt out of receiving marketing communications at any time.
  • Compliance and Legal Obligations: Comply with applicable legal obligations, resolve disputes, enforce our agreements, and protect our rights.

3. Data Sharing

We do not sell or rent your personal information. However, we may share information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our website, processing payments, and delivering services.
  • Compliance with Legal Obligations: We may disclose your information to comply with laws, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure data storage systems, encryption protocols, and access control measures. While we strive to protect your information, no security system is entirely foolproof, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Retention periods may vary based on the type of data and specific legal or business requirements.

6. User Rights (GDPR Compliance)

As a user within the European Economic Area (EEA), you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
  • Right to Restriction: You can request a restriction on the processing of your data under certain conditions.
  • Right to Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@gblcleaningsolutions.com. We may need to verify your identity before fulfilling your request. We will respond to all valid requests within one month, as mandated by the GDPR.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will promptly delete such information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of these sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

GBL Cleaning Solutions
Email: info@gblcleaningsolutions.com
Effective Date: November 13, 2024